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Frequently Asked Questions
Can I request a specific song to be customized into a karaoke track?
Yes, you can request a custom karaoke track for a specific song. Share the song details, and we'll create a karaoke version to meet your preferences. Contact our support team for more information.
How much does it cost to request a customized karaoke track?
The cost of a customized karaoke track primarily depends on the specifics of the song you want to produce, such as its length and category. We recommend reaching out to us via live chat or WhatsApp support for a more accurate estimate. Once you provide us with the song link, we forward it to our musicians for review, and after assessing, we offer you the best possible rates. Please understand that prices may vary, so for the most up-to-date pricing information, it's always a good idea to check with our customer support directly.
What is the typical turnaround time for creating a customized karaoke track?
The typical turnaround time for creating a customized karaoke track can vary depending on factors such as the song's complexity and any special requests you may have. However, we strive to deliver your customized karaoke track quickly. On average, you can expect it to take 2–3 days. For a more accurate estimate, please contact our customer support team, who will provide you with a specific turnaround time for your request.
How similar are the normal custom karaoke tracks to the original songs?
The normal custom karaoke tracks are typically 80% similar to the original songs. While original tracks are produced with high-quality, often costly instruments that have a natural sound, karaoke versions often involve programming. However, our sound engineers make every effort to match the karaoke as closely as possible to the original, ensuring a high degree of similarity and quality.
What's the difference between standard custom karaoke and minus one karaoke?
Standard custom karaoke tracks are typically 80% similar to the original song, and they can be further personalized by adjusting scale, pitch, tempo, bit rate, and instrumentation to suit your preferences. However, if you require an exact 100% similarity to the original, we recommend opting for a minus-one karaoke track. The costs may vary based on the type and complexity of the track. Please consult with our team for specific pricing details. The added bonus is enjoying these customization options with the fastest turnaround.
Is there a policy for revisions if I'm not satisfied with the customized track?
We prioritize customer satisfaction. If you detect any unusual noise, distortion, or lead vocals in the track, we'll first make every effort to rectify the issue. However, if the problem originates from our end and cannot be addressed, we will provide a replacement. It's essential to communicate any concerns to our customer support team and ensure you request a replacement within 15 days from the date of delivery.
Can I alter the custom karaoke track to fit my needs?
Yes, we produce custom karaoke tracks specifically according to your specifications, allowing for alterations in aspects like scale/pitch, tempo, bit rate, and instrumentation.
Note: If you have a karaoke track, whether purchased from our library or elsewhere, and you want modifications to it, you can avail our karaoke alteration service to tailor it to your preferences."
How are your prices compared to the market?
While our prices may be higher than some competitors, we prioritize premium quality. Our sound engineers invest significant time in each track, ensuring excellence. For specific pricing details, please contact our team.
In what format will I receive my custom karaoke track?
We deliver tracks in standard audio formats, such as MP3 at 320 kbps bitrate and WAV in higher lossless quality. However, if you have specific format requirements, you can request them, and we'll do our best to accommodate your needs.